Welcome to The Oaks Medical Centre
About our website...
Take a look at our overview & CQC (Care Quality Commission) inspection report, we was rated GOOD.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
See a GP by VIDEO with livi- Even at the weekend.
Patients of OAKS MEDICAL CENTRE can now see a NHS GP by video using LIVI. Get medical advice,prescriptions and referrals on the same day. The service is provided free on the NHS
You can download the LIVI app to your mobile or tablet, at the App Store or Google Play. Or visit ww.livi.co.uk for more information.
LIVI GPs are all GMC- registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in- depth diagnosis based on your medical history- Get the LIVI app here: LIVI APP
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offerings are always heading in the same direction.
Named/ Accountable Doctors Scheme
Since April 1st 2015, all GP practices have been required to allocate a named accountable GP to all their patients. All patients at The Oaks Medical Centre have now been allocated a named, accountable GP who is responsible for their overall care. If you wish to know who your allocated GP is, please ask at the reception desk of your surgery.
PLEASE BE AWARE: You are still able to make appointments and be seen by any of our Doctors and Nurses, not just your named GP. For further information please click here: Named/Accountable GP
PLEASE BE AWARE THAT ALL TELEPHONE CALLS ARE RECORDED FOR TRAINING AND QUALITY PURPOSES.
ATTENTION ALL PATIENTS!OHP- EXTENDED ACCESS- EVENING & WEEKEND APPOINTMENTS AVAILABLE- PLEASE SEE PAGE 7 FOR MORE INFORMATION OR CLICK HERE
Are you eligible for a free NHS Health Check?
NHS Health Checks are being offered to people aged between 40 and 74 without any pre-existing conditions. The NHS Health Check aims to help patients take action to reduce their risk of heart disease, stroke, type 2 diabetes and kidney disease and overall prevent ill health.
Patients in this age group who have already been diagnosed with the following conditions will not be sent an invitation as they are already receiving regular reviews at the surgery: Heart or Kidney Disease, Diabetes, Hypertension, Atrial Fibrillation, TIA/Stroke & high cholesterol.
To check your eligibility or to book your appointment please contact your surgery.
Did Not Attend Appointments
Throughout October 2019 there were 451 wasted appointments. This has occured due to patients not informing the practice that they were unable to attend a booked appointment.
Please, Please, Please if you aren't able to attend an appointment please let the Surgery know at your earliest convenience. This is so we can offer this appointment to another patient.
You can cancel your appointments by doing the following:
- sms (text)
- email us: firstname.lastname@example.org
- log into your online account via website and cancel